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Privacy Policy

General visitors and clients!

This website is administered by Strivelabs. This Privacy Policy details our commitment to protecting your personal data that you provide us through the website www.strivelabs.ai, including related domain names, and/or use of our software applications, products and services (collectively, the “Services”).


Strivelabs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy statement and the General Data Protection Regulations.


Your personal information may be stored, accessed and processed by our data processors as described in this Privacy Policy. Personal information regarding individuals who reside in member states of the European Union, European Economic Area and Switzerland is controlled by us. Strivelabs complies with the European Union's General Data Protection Regulation.


If you have any questions about this Privacy Policy, you may contact us with any questions before you use the Application by emailing privacy@strivelabs.ai

Consent

We will collect and process your personal information solely with your consent. By using the Services, you acknowledge and agree that you have read, understood, and accepted this Privacy Policy, consenting to the use of your personal information as outlined herein. If you do not agree with the terms of this Privacy Policy, you may withdraw or modify your consent by emailing us at privacy@strivelabs.ai. Alternatively, you may withdraw your consent by discontinuing the use of the Services.

Information gathering and purpose

We do collect and act upon some information that we gather.

How long will we keep your information

Client information will be retained in accordance with contractual obligations. Visitor and other personal information will be retained only as long as necessary for the purposes for which it was collected. We will also comply with legal and regulatory requirements to retain certain information for mandated periods or as reasonably necessary to resolve disputes, prevent fraud and abuse, or enforce our terms and conditions. Strivelabs will never share your personal information with external parties.

What do we collect?

We may collect the following information:

  • Name and contact details;
  • Payment details;
  • Location and device identifiers such as IP address;
  • Transactional information such as purchase history;
  • Communications from you including inputs, feedback, survey responses, testimonials or complaints; and
  • Any other information of any kind in any form provided by you, including but not limited to the information provided by you when:
    • You register an account on the Service/Website;
    • You use any of our services via the Service/Website;
    • You browse our products and services or otherwise interact with our Service/Website, including browsing history and search history;
    • You interact with our customer service team or other representatives, for example without limitation, via our Service/Website, emails or telephone calls;
    • You interact with us on our social media, such as private messaging, liking our posts and commenting on our posts;
    • You participate in our promotions or any request for additional information such as customer surveys; or
    • You accept our cookies and other tracking technologies on your device.

What we do with the information we gather

We collect this information to better understand your needs and enhance our services for the following purposes:

  • Internal record keeping.
  • To improve our products and services.
  • To record telephone calls for training and quality assurance, aiding in the enhancement of our services.
  • To send you marketing communications related to our Services, which may be tailored to your interests, preferences, and experiences (unless you opt out of receiving such communications).
  • Occasionally, we may use your information to reach out for market research purposes, which may be conducted via email, phone, or mail.
  • We may also utilize the information to personalize the website according to your interests.

By providing your survey responses, testimonials, feedback, or complaints, you grant us a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate any general suggestions, enhancement requests, testimonials, recommendations, or other feedback you provide into the Application/Website.

Information security

We share your personal information with our data processors as outlined in this Privacy Policy. Our data processors are obligated to comply with the European Union's General Data Protection Regulation.


We process personal information on our servers located in the European Union, and by using our services, you consent to the processing of your personal information in that jurisdiction.


We are committed to implementing appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures may include internal reviews of our data collection, storage, and processing practices, as well as security protocols such as encryption and ensuring that our data processors maintain an adequate level of data protection and physical security to prevent unauthorized access to systems where personal data is stored.


While we strive to implement these security measures, we cannot guarantee that they will prevent all unauthorized access, alteration, disclosure, or destruction of data. We disclaim all liability for any unauthorized access, alteration, disclosure, or destruction of data that is beyond our reasonable control.


In the event of a security breach that we reasonably suspect poses a risk to the security, confidentiality, or integrity of your personal information, or any unauthorized access to personal information that may result in a high risk to your rights and freedoms, we will notify you within 72 hours and without undue delay.

Your Rights

We want to ensure you are aware of your data protection rights, which include:

  • The right to be informed about the personal data we process concerning you;
  • The right to rectify any inaccuracies in your personal data;
  • The right to rectification of your personal data;
  • The right to request the erasure of your personal data under certain circumstances;
  • The right to restrict the processing of your personal data;
  • The right to data portability under specific conditions;
  • The right to object to the processing of your personal data based on public or legitimate interests;
  • The right to not be subjected to automated decision-making and profiling; and
  • The right to withdraw consent at any time.

You may request details of the personal information we hold about you in accordance with The General Data Protection Regulations (GDPR). To obtain a copy of the information we have on you, please email privacy@strivelabs.ai.

Cookies , Links and Contacts

How we use cookies

Strivelabs employs a strictly necessary cookie to facilitate your navigation on the site and to deliver specific features you have requested. This cookie does not store any personal data, is not utilized for tracking purposes, and expires once your browsing session concludes. If you have concerns about the use of cookies, please note that you can disable them on your computer by adjusting the settings in the preferences or options menu of your browser.

Links to other websites

Our website may include links to third-party websites that may be of interest to you. However, once you click on these links and leave our site, please be aware that we do not have control over the content or practices of those external websites. Consequently, we cannot be held responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy policy. We encourage you to exercise caution and review the privacy statements applicable to the websites you visit.

Amendments to this Privacy Policy

Strivelabs reserves the right to update this Privacy Policy. Should there be significant changes in how we handle your personally identifiable information, we will provide a notice on this site. Unless explicitly stated otherwise, our current Privacy Policy governs all information we hold about you.